Privacy Policy

Welcome to IntelliSAS ("IntelS", "we", "us", or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our school management software platform and related services.

By accessing or using IntelS services, you agree to this Privacy Policy. If you do not agree with the terms of this privacy policy, please do not access or use our services.

We collect information that you voluntarily provide when using our services:

• Account Information: School name, administrator name, email address, phone number, and password
• Student Information: Names, dates of birth, class information, academic records, attendance data, and guardian contact details
• Staff Information: Names, employee IDs, contact information, qualifications, and employment records
• Financial Information: Payment records, fee structures, invoices, and transaction history
• Communication Data: Messages, support tickets, feedback, and correspondence with our team

When you use our platform, we automatically collect certain information:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, time spent on platform, click patterns
• Log Data: Access times, error logs, system activity, and performance metrics
• Cookies and Tracking: Session cookies, preference cookies, and analytics cookies

We use the collected information for the following purposes:

1. Service Delivery: To provide, operate, and maintain our school management platform
2. Account Management: To create and manage your school account and user profiles
3. Communication: To send notifications, updates, support responses, and service announcements
4. Analytics and Improvement: To analyze usage patterns and improve our services
5. Security: To detect, prevent, and address technical issues, fraud, and security threats
6. Legal Compliance: To comply with applicable laws, regulations, and legal processes
7. AI Features: To power intelligent features like grading assistance and automated testing
8. Customer Support: To respond to inquiries and provide technical assistance

We implement industry-standard security measures to protect your information:

• Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS protocols
• Secure Storage: Data is stored on secure servers with encryption at rest
• Access Controls: Strict authentication and authorization mechanisms limit data access
• Regular Audits: Periodic security assessments and vulnerability testing
• Backup Systems: Regular backups to prevent data loss
• Staff Training: Our team is trained on data protection and privacy best practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We may use third-party service providers to help us operate our platform. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data:

• Cloud Hosting: For secure data storage and platform hosting
• Payment Processors: For processing subscription and payment transactions
• Analytics Tools: For understanding usage patterns and improving services
• Communication Services: For sending emails, SMS notifications, and WhatsApp messages
• AI Services: For powering intelligent features and automated processes

We do not share your personal information with third parties for their marketing purposes.

You have the following rights regarding your personal information:

1. Access: Request a copy of the personal information we hold about you
2. Correction: Request correction of inaccurate or incomplete information
3. Deletion: Request deletion of your personal information (subject to legal obligations)
4. Data Portability: Request transfer of your data to another service provider
5. Opt-Out: Unsubscribe from marketing communications at any time
6. Account Closure: Close your account and request data deletion

To exercise these rights, please contact us at [email protected] or via WhatsApp at +234 81 36 37 38 31.

Our platform is used by schools to manage student information, which may include data about children. We take the protection of children's information seriously:

• Schools are responsible for obtaining appropriate consent from parents/guardians before adding student information
• We process student data only as instructed by the school and for educational purposes
• We implement additional security measures for student data
• We do not use student data for marketing or advertising purposes
• Parents/guardians can request access to or deletion of their child's information through the school

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Active Accounts: Data is retained while your account is active
• Inactive Accounts: Data may be retained for a reasonable period after account closure
• Legal Requirements: Some data may be retained longer to comply with legal obligations
• Backup Systems: Deleted data may persist in backup systems for up to 90 days

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes:

• We will update the "Last Updated" date at the bottom of this policy
• Significant changes will be communicated via email or in-app notification
• Continued use of our services after changes constitutes acceptance of the updated policy
• You can review the current version at any time on our website